Effective Date:18 Apr 2024
Thank you for choosing Cloudscarthub, your eCommerce Partner. This Privacy Policy ("Policy") describes how Cloudscarthub collects, uses, and protects the information you provide when using our Service. By accessing or using Cloudscarthub, you agree to the terms of this Privacy Policy.
Note: When we say “CloudsCartHub”, we mean Techwiser solutions pvt ltd., and any of its affiliates, including CloudsCartHub Payments, Inc. When we say “Site”, we mean www.cloudscarthub.com, and when we say “Service”, we mean the Site plus any websites, features, applications, widgets, or online services owned or controlled by CloudsCartHub and that post a link to this Privacy Policy.
1. Information We Collect
- Personal Information: When you register for an account, we collect personal information such as your name, email address, billing information, and contact details.
- Payment Information: If you make a payment for our services, we are not storing any of your card details on our server.
- Usage Data: We collect information about how you use our Service, such as your browsing activity, IP address, device information, and location data.
- Cookies: We use cookies and similar tracking technologies to collect information about your browsing behaviour and preferences and storing session related information on cookies.
2. How We Use Your Information
- To Provide the Service: We use your information to provide and maintain our Service, including processing payments, hosting your online store, and providing customer support.
- To Improve Our Service: We may use your information to analyze usage trends, optimize our Service, and develop new features.
- To Communicate with You: We may send you service-related communications, such as account notifications and updates. You can opt-out of these communications at any time.
- To Personalize Your Experience: We may use your information to personalize your experience on our platform, such as recommending products based on your browsing history.
- For Marketing Purposes: With your consent, we may send you promotional emails about our products and services. You can opt-out of these emails at any time.
3. Data Security
- We implement industry-standard security measures to protect your information from unauthorised access, disclosure, alteration, or destruction.
- Despite our efforts to secure your data, no method of transmission over the Internet or method of electronic storage is 100% secure. We cannot guarantee absolute security.
4. Sharing of Information
- We do not sell, trade, or rent your personal information to third parties.
- We may share your information with trusted third-party service providers who assist us in operating our Service, such as payment processors and hosting services.
- We may also disclose your information in response to a valid legal request, such as a court order or government inquiry.
5. Your Rights
- Access and Correction: You have the right to access and correct your personal information. You can do this by logging into your account or contacting us.
- Data Portability: You have the right to request a copy of your data in a structured, machine-readable format.
- Opt-Out: You can opt-out of receiving promotional emails from us by following the instructions in the email or contacting us.
- Deletion: You can request the deletion of your account and associated data. Please note that some data may be retained for legal or business purposes.
6. Children's Privacy
- Cloudscarthub does not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us.
7. Changes to this Privacy Policy
- Cloudscarthub reserves the right to update or change this Privacy Policy at any time. We will notify you of any changes by posting the new Policy on our website.
- Your continued use of the Service after the effective date of the revised Policy constitutes acceptance of the new Policy.
8. Contact Us
- If you have any questions or concerns about this Privacy Policy or our practices, please contact us at [contact@cloudscarthub.com].
